Encourage other community members, especially those who are new to community engagement and use.
We encourage you to use the Reactions (found in the little bar under every comment) to share your positive feedback with users.
Be respectful, friendly and sincere to your fellow community members.
Accept that everyone has a different skill level.
This a safe space, so there are no dumb questions.
Just as you' d want your own community to behave, we ask the same of you.Here are some things other consideration to remember when interacting in our community: We expect everyone to act with respect and to use proper judgement. To maintain such an environment in this community, we ask you extend the same courtesies to everyone participating here. Community members will be held accountable if they violate these guidelines.Community GuidelinesWe embrace openness and diversity and appreciate varied points of view in a respectful manner. We are excited to create this space for you, but we also ask you review the below guidelines, before posting, as we expect all members to be familiar with them and will be held accountable for following them as well. Welcome to the Converge Community! This community has been created so that ethics and compliance professional, thought leaders, and Convercent users can ask questions of each other, exchange ideas and connect.Every community has its own culture and boundaries. However, the Convercent team is very accommodating and will work with you to get the reports you need as long as they have enough notice.Convercent's Community Code of Conduct - Converge Community Other arrangements or workarounds need to be made in order to receive/access those reports. There are some reports that are not easily accessible from Mac computers. I have personally given feedback about the Case Management module that was taken into consideration by the Convercent team and then several months later, they modified the platform to reflect some of those requests, which was outstanding! Would absolutely recommend this software to others who are looking for an excellent case management/incident reporting system. I also like that you can customize issue types specific to your organization and that Convercent takes the time to really listen to its clients about needs, "wish list" items, and suggestions for improvement. Convercent staff are knowledgable, responsive, and provide excellent support to clients. The reports that you can self-generate are very helpful and look great when used in presentations, etc. The software is intuitive to use when filing a report and can be translated into several languages. I like that Convercent is accessible to our staff worldwide, whether via online or by calling a toll-free number. Both our safety and security unit and Human Resources Department use Convercent and highly recommend it to others. We started with the Case Management module and have recently started utilizing other modules offered because Convercent is such a good software. We used to use a Word document/emailing "system" of documenting incidents and it was difficult to manage version control and retain the organizational history of information when there was staff turnover. This software has helped us organize and retain accurate records of incidents at our organization. Fantastic experience with the Case Management module - highly recommended!
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